Scott McDowell provides advice on how to become a proactive listener: ”In order to build a rapport with clients and customers, we must be "good listeners …We must pay attention to what they’re saying and respond to their needs.”
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About Community Organisers
The Community Organisers programme will create a new home-grown movement of community organising for the 21st century, emerging directly from the strengths, concerns and hopes of all kinds of neighbourhoods across England.
The Community Organisers programme is delivered by Locality, the UK's leading network for community-led organisations. We believe that every community is a place of possibility.
